Prime Health & Wellness is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This page explains how we safeguard your Protected Health Information (PHI) and your rights as a patient.
As a covered entity under HIPAA, we are legally required to:
We may share your data only as permitted by HIPAA and other applicable laws:
Your data is NEVER sold or shared for advertising purposes.
As a patient, you have the following rights regarding your Protected Health Information:
You have the right to inspect and obtain a copy of your health information. Requests must be made in writing to [email protected]. We will respond within 30 days.
If you believe your health information is incorrect or incomplete, you may request that we amend it. We may deny your request in certain circumstances, but we will provide you with a written explanation.
You may request a list of certain disclosures we have made of your health information for purposes other than treatment, payment, or healthcare operations.
You may request that we restrict how we use or disclose your health information. We are not required to agree to your request, but if we do, we will comply with the restriction unless it is needed for emergency treatment.
You may request that we communicate with you in a specific way or at a specific location. For example, you may ask that we contact you only at work or only by email.
If you believe your privacy rights have been violated, you may file a complaint with:
You will not be retaliated against for filing a complaint.
We retain Protected Health Information (PHI) and user data in accordance with federal and state medical record retention laws, which typically require retention for a minimum of:
If you no longer wish to use our services and would like your account or data removed (where allowable by law), please submit a request in writing to [email protected].
We take extensive precautions to safeguard your Protected Health Information:
Important Note: Despite our best efforts, no system is 100% immune to cyber threats. We encourage users to:
In the event of a breach of unsecured PHI, we will:
Our site may contain links to external websites or platforms (e.g., pharmacies, labs, payment processors). This HIPAA Notice does not govern those third-party platforms. We recommend reviewing their privacy and security policies before sharing any information.
All third-party service providers who have access to PHI have signed Business Associate Agreements (BAAs) as required by HIPAA.
We reserve the right to change the terms of this notice. If we make material changes, we will:
If you have questions about our HIPAA practices, wish to exercise your rights, or need to report a privacy concern, please contact us:
Privacy Officer
Prime Health & Wellness
LPMD of CA PC
Email: [email protected]
Website:
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